Jennifer Fitzgerald

Jennifer Fitzgerald


Jennifer attended Branksome Hall School & followed up with the University of Toronto, where she received her B.A. in English & Public Administration. Many years with the cities of Scarborough & Toronto allowed her to hone her communication skills and discover her love of adult training. Working in the City Clerk's Department allowed Jennifer to write various election manuals, protocols, performance reviews and copious amounts of correspondence from the Mayor's Office.

Jennifer specializes in soft skills, Executive Leadership and Outlook training as well as developing specialized/customized training to fit her clients needs. She has trained in a wide array of industries including healthcare, construction, hydroelectric power, education, government, manufacturing, retail, transportation, communication, finance, insurance and real estate. Her list of clients is wide and varied.

Jennifer went back to university recently to add another degree to satisfy her interest in psychology and why people do what they do. This newly acquired knowledge has been very beneficial in addressing the needs of her clients and class participants and delivering the very best in adult education. She believes in lifelong learning and practices what she preaches! Jennifer teaches with the right balance of work, humour and war stories to make the point.

On her own time, Jenn loves family time, reading leadership books, being with her dog Levi as an animal therapy team, as well as kayaking in the Rouge. She is looking forward to being part of the Pay What You Can Training initiative.



View My Courses

My Reviews

Delegation: The Art of Delegating Effectively
Rating: 5 / 5
Jennifer was a great instructor! She added humour into the excellent and highly organized criteria she shared. There were many important, useful tips for delegating. I highly recommend!
Delegation: The Art of Delegating Effectively
Rating: 5 / 5
Meeting Management: The Art of Making Meetings Work for You
Rating: 5 / 5
Meeting Management: The Art of Making Meetings Work for You
Rating: 5 / 5
Jennifer presents a good basic overview of what makes effective meetings work, and how to plan for them.
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Attended two courses of the the instructor. Loved both. But missed one related to Coaching :( My bad...She really knows her stuff....Appreciation from a Student from Bangladesh...
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Very please with this training Wonderful application reminder Excellent trainer
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Jennifer's workshop was the perfect pace and very informative. Even though I like to think my emails are open and understood by the reader, she demonstrated several tips on how to improve! Many thanks. D
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
I learned a lot of tips that will be very useful in writing emails to my clients and coworkers in the future, thank you so much!!
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Webinar was very informative.
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Great presentation.
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Jen was a great instructor. Very clear and concise and a joy to listen to!
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
I realy enjoy Jennifer's coaching on all her topics. I either learn, remember or intensify my knoledge and vocabulary. Thanks a lot.
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
So much useful information I could have listened to Jennifer the whole day - I'm sure we have touched only the tip of the iceberg, but a great start of effective coaching. Thank you!
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
I am very impressed with the high quality of content presented. The presenter did an excellent job!
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
I really enjoyed Jenn's style and 'common sense' approach. Very thought-provoking - at this challenging time it's good to step back before moving forward.
Meeting Management: The Art of Making Meetings Work for You
Rating: 5 / 5
Jenn used her instruction time very efficiently, some of the points I was aware of, while some were new and very interesting, presented in a very clearly method. Can't wait to apply what I learned in my meetings! Thank you!
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Great tips about writing emails. I learned hacks that I have never thought about. What I liked most is that Jennifer used polls, chat and whiteboard to keep her training interactive.
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Jennifer is professional and a great instructor. The strategies in her email writing course were very helpful. I'm confident I'll maximize the potential of future emails and reduce typical frustrations and misunderstandings.
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
I really like Jen's humor throughout the course! The polls and interactivity made it fun and her examples were fantastic! I have already found myself wording emails differently now! Thanks!
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
Delegation: The Art of Delegating Effectively
Rating: 5 / 5
Delegation: The Art of Delegating Effectively
Rating: 5 / 5
Thought the course was very well presented, very much what I needed at this time. Glad I had the opportunity to take it.
Meeting Management: The Art of Making Meetings Work for You
Rating: 5 / 5
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Delegation: The Art of Delegating Effectively
Rating: 5 / 5
Great instructor! Jennifer took the time to share all tips even though was one on one... such a shame no one else was able to join as it was really interesting and well organised! Thank you!
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Very informative session,thanks a lot
Email Writing: Strategies and Tips for Successful Emails
Rating: 5 / 5
Thank you for the useful tips!
Meeting Management: The Art of Making Meetings Work for You
Rating: 5 / 5
Coaching: How to Get the Most From Your Staff
Rating: 5 / 5
Very insightful. Loaded with lots of valuable gems!